Until December 31, 2024:
- Fees for non-cash transactions, cash withdrawals, and balance top-ups via third parties will be charged for each transaction.
- These fees will be collected by the 10th of the following month.
Starting January 1, 2025:
- Fees for non-cash transactions, cash withdrawals, and balance top-ups via third parties will be charged immediately at the time of the transaction.
- The fee amount will be included in each transaction.
- Card issuance fees will be charged when the card is issued.
- Monthly maintenance fees will continue to be deducted at the start of each month.
Additional Information:
- Mobilum Pay may offer payment and account top-up services through authorized third-party providers under separate agreements.
- Payment services in the Mobilum Pay app are provided by trusted partners.
- Fees or commissions may apply when using services from third-party providers working with Mobilum Pay, as per their agreements.
Related Articles
What are the fees applicable to the card?
The fees associated with the card may vary based on usage. To view detailed fee information: 1. Open the app. 2. Go to the Account tab (bottom right). 3. Select Documents and Agreements. 4. Scroll down to Mobilum Pay Fees and Commissions. 5. Click on ...
Why are my transactions failing with one specific merchant repeatedly?
If your transactions are failing with a specific merchant but work fine with others, it could be due to the following reasons: Merchant Restrictions: The merchant may have placed specific restrictions on their end for this payment method, card type, ...
Where is Mobilum Pay Card accepted?
You can make purchases and payments with your card at any merchant or service that accepts contact-less or tap transactions via your phone, as long as there are no restrictions set by the merchant. Our virtual cards are accepted globally for all ...
List of unsupported countries.
Currently our services are not available in the following regions: Russia, Belarus, Iran, Nepal, Cuba, Korea, Sudan, and the Syrian Arab Republic.
Is there a fee for maintaining the virtual payment card?
Yes, there is a maintenance fee for the virtual payment card, which may vary depending on the partner. Please refer to the Fees & Commissions section in the app for specific details.