Is there a fee for maintaining the virtual payment card?

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• Where is Mobilum Pay Card accepted? 

  You can make purchases and payments with your card at any merchant or service that accepts contact-less or tap transactions via your phone, as long as there are no restrictions set by the merchant. Our virtual cards are accepted globally for all ...

• What are the fees applicable to the card?

  The fees associated with the card may vary based on usage. To view detailed fee information: 1. Open the app. 2. Go to the Account tab (bottom right). 3. Select Documents and Agreements. 4. Scroll down to Mobilum Pay Fees and Commissions. 5. Click on ...

• I didn’t receive my refund after a declined transaction, but my card was charged. What should I do?

  If your card was charged but the transaction did not complete, please be aware that refunds for such transactions are processed automatically by the merchant. When will I receive the refund? Refunds are generally processed within 7–10 business days. ...

• Can I terminate a card?

  Yes, you can terminate a card. To do so, please ensure the balance on the card is 0 and follow these steps: 1. Open the app. 2. Go to Card Details at the bottom of the home page. 3. Navigate to Settings and select Terminate Card. Once you choose to ...

• Where do I find my card number and CVV?

  To view your card number and CVV: 1. Open the app. 2. Go to Card Details at the bottom of the screen. 3. Click on Card Details to view your full card number, CVV, and expiry date. Screenshot for refence: