To request account deletion, please send an email to support@mobilum.com. Our team will review and proceed with the request. Please note that your account balance must be 0 before submitting a deletion request.
To log out of the app and switch to a new account, follow these steps: Open the app. Go to the "Account" tab. Tap on "Change Account." This will require you to enter your current 4-digit PIN, and once confirmed, it will log you out of your current ...
Yes, if the cards are issued under the same partner and are in the same currency (e.g., USD), they are all linked to the same overall account balance. Any transaction made with any of these cards will be deducted from that overall account balance.
Your top-up may be pending because it requires an additional verification step within the app. To comply with regulatory requirements and ensure platform security, this verification must be completed before your funds can be credited. How can I ...
To find your User ID : 1. Open the app and click on Account 2. Your unique User ID will be visible on the top of the page. You can just tap to copy it.